Business Analysis Techniques revised Edition — James Cadle, Debra Paul, Paul Turner
From Ian Howlett:
A very good, clear introduction to a set of useful techniques. Alongside being useful for practitioners, I found this book very useful as revision for the oral exam for the BCS International Diploma in Business Analysis. Not only does it give you the technique, it also gives good rationale on when it’s useful, why and how to use it, etc. It goes deeper than the normal textbook (Business Analysis 3rd edition).