Senior business analyst with over 10 years experience of working with Volere in the financial services sector

Andrew Kendall is a senior business analyst with over 10 years experience of working with Volere in the financial services sector. Having worked both in Australia and Europe, his clients include Insurance Australia Group, Marsh & McLennan, Lloyds of London, Barclays and Lloyds TSB. He brings a pragmatic, results-focussed outcome to project work. Andrew was praised by project partners at IBM for being able to take a limited brief and turn out high quality results.

Andrew’s project experience using Volere has been on a variety of applications including producing specifications for a Pan European Client portal, and developing concepts used in financial crime and fraud management tools. Andrew has also worked extensively on eBusiness applications within the sector and brings with him a wealth of knowledge ranging from large Internet banking and insurance programmes to smaller localised projects. Andrew has shown a keen interest in the people side of requirements management. He wrote his first article entitled ‘The (Proto) type of thinking at IAG’ for Volere.co.uk in 2004, which discussed the project mindset and the use of prototyping in requirements and design.

Andrew holds an MBA from the Graduate School of Business at the University of Technology, Sydney, (UTS) with a major in strategic information technology. He also holds a Diploma in Marketing Management. He is a member of the UTS Alumni and a member of the Australian Institute of Management.

Andrew’s use of structured techniques started at an early age. At age 15, Andrew was hired as a master builder by the Lego toy company to work alongside their model builders. Not surprisingly, modular requirements and requirements re-use are part of Andrew’s modus operandi.

Andrew has now returned to his native Australia where he runs the ThinkAnalyse company. When not working on Volere, Andrew is Chairman of Radio Lollipop, an interactive play programme at London’s Great Ormond Street Hospital for Children.