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Business Analysis Agility
Solve the real problem; deliver real value

Business Analysis Agility, written by Suzanne Robertson and James Robertson, two of the most renowned experts in the BA field, shows you a modern, more nimble approach to delivering solutions that precisely match the real needs of the customers. The book shows you how to:

  • Make agile development better
  • Make business analysis better
  • Solve the right problem — get the right result
  • Don’t waste time on things nobody will use
  • Integrate business analyst with agile development
Despite our technological advances, the biggest problem is still the human one: how to correctly understand the customer’s real problem, and how to ensure that your solution is correctly solving that problem.
  • Finding all the customer or user segments, and which of them yields the best, and the earliest value
  • Using value propositions to meet the real needs of the customers
  • Using safe-to-fail probes to ensure that any proposed solution solves the right problem and delivers the right value.
  • Deploying an iterative approach to discovering the real problem, and progressively feeding the right stories to the delivery activity.
  • Understanding that by discovering the right needs and solving the right problem you deliver real value to your customer and your sponsor.
  • Doing all this quickly and effectively.

“The Robertsons share a plethora of tools and techniques that help you infuse agility in your business analysis. The book includes multiple examples and lively scenarios that engage and invite smart problem and solution exploration.”
    — Ellen Gottesdiener Agile Product Coach, Founder EBG Consulting

“James & Suzanne have brought their deep and wide experience in business and systems analysis to bear on the importance of good analysis in agile domains. They cut through the hype and tackle the misconceptions that are rife around agile analysis by providing concrete advice and useful tools for anyone undertaking the vital analysis activities in agile development. ”
    — Shane Hastie Director of Agile Learning Programs - ICAgile Lead Editor - Culture & Methods. InfoQ.com

“What is a user story but a requirement? But is it the right requirement?
The user said it was, but how does the user know? And how can you discover it?
Two words: Step back.
If you step back—and this book shows you how to do that—you can discover the real requirement.
Why do you do this? It's the only way to deliver real value to your customer.
And what could be more agile than that?”
    — Stephen J. Mellor Signatory to the Agile Manifesto

“This new book is a must-have for business analysts looking to bridge the gap between agile and other development approaches. It combines the best of both, into clear and simple guidance, presented in a delightful and light style.”
    — Neil Maiden Professor of Digital Creativity, Cass Business School City, University of London

“Business Analysis Agility provides the express on-ramp that business process change projects have sorely needed.”
    — Stephen McMenamin Ex CIO & VP of Hawaiian Electric